Purchase Terms And Conditions
In these terms and conditions the 'Supplier' shall mean TTP Labtech Limited and the ‘Buyer’ shall mean the party who places the order. The “Goods” are those products as described in the order. The ‘website’ shall mean www.ttplabtechstore.com. Other than as specifically provided in any separate formal purchase agreement between the Buyer and Supplier, these terms and conditions (this "Agreement") apply to all of the Buyer’s online purchases from the website and may NOT be altered, supplemented, or amended by the Buyer through the use of any other document(s). Any attempt to alter, supplement, or amend this document or to enter an order for product(s), which is subject to additional or altered terms and conditions, will be null and void, unless otherwise agreed to in a written agreement signed by both the buyer and supplier.
By purchasing products and/or services from the website, the Buyer agrees to be bound by and accept this Agreement. The Supplier reserves the right to refuse service to anyone. The Supplier will indicate its acceptance of an order by email acknowledgement or by shipping the ordered items to the buyer.
The price stated is the net ex-works price of the goods, excluding any Value Added Tax, import duties or other local taxes that may be applicable. The supplier is entitled to adjust the price stated to rectify any clerical errors or changes in specification, quantity, or place of delivery.
TTP Labtech store operates in 3 different currencies – GBP, EUR and USD. Users are required to select the currency they would like to use during the account registration process. Payment options - by invoice for an unlimited amount (with a purchase order number) or by credit card to an order value of £5000 (including shipping and handling charges) or the USD/EUR equivalent.
Prices are subject to change without notice. All orders are subject to final acceptance by the supplier at the prices in effect at the time of shipment. The Buyer may designate delivery addresses for orders shipped by the Supplier; however, orders will be shipped only to actual business locations used solely for business purposes. The Supplier reserves the right to request additional information from the Buyer as necessary to confirm that the delivery address supplied by the buyer is a business location.
The Supplier will deliver the Goods to the site nominated by the Buyer as specified in the shipping details section of this website. The Goods will be deemed delivered when they have arrived at the site.
Orders will be dispatched within 3-5 working days and may be cancelled before the shipping notification has been received. To return already dispatched orders, please email firstname.lastname@example.org
Items damaged in transit or found to be defective can be returned within 30 days of receipt of the goods, and return postage is free of charge.
Unwanted or incorrectly ordered items:
Unwanted or incorrectly ordered items can be returned at the customer’s expense within 30 days of receipt of the goods. Original shipping charges are non-refundable and returned items must be in their original unopened packaging. All returned unwanted or incorrectly ordered items will be subject to inspection prior to receipt of credit. Items received in original condition will be approved for credit. For unwanted or incorrectly ordered items, a onetime retest/restocking fee (10% of the value of the order up to £150 or equivalent in EUR/USD) will apply if the item has been fitted, modified or used prior to return. Credit will not be issued where an item is returned damaged as a result of misuse, accident, modification or having not been installed in accordance with instruction provided by TTP Labtech Ltd. Returned items must be accompanied by:
i. A copy of the original order confirmation email
ii. A copy of the ‘Unwanted Returns’ or the ‘Damaged/Faulty Goods’ form, detailing the reason for return or the nature of the fault.
If the Buyer chooses the payment by credit (indicated as “invoice”) option during the payment process then they will be required to email a Purchase Order to email@example.com.
Amounts payable by the Buyer according to the order will fall due within 30 days of the date of invoice, unless otherwise agreed in writing.
In the event that payment due is not made to the Supplier within 60 days of the date of the invoice the Buyer will pay interest on the amount due at a rate of 3 per cent above the Base Lending Rate of Barclays Bank plc from the said due date until the time of actual payment.
Title to the Goods shall not pass to the Buyer until all payments due have been made in full. Until such time the Buyer will hold the Goods as bailee and in fiduciary capacity for the Supplier.
Upon the Supplier presenting reasonable evidence of a material and irreparable breach of this contract by the Buyer and upon the Supplier’s written demand the Buyer will either
(a) deliver the Goods up to the Supplier; or
(b) permit the Supplier or its agents to enter upon the Buyer’s premises in order to retake possession of the Goods
Information and Specifications
All illustrations, drawings and other information issued by the Supplier or contained in its catalogues, price lists, advertisements or any other publications must be regarded as approximate guides only and any weights, dimensions, power, measurements, capacities, properties, colours and other particulars of the Goods, processes, equipment or materials are offered by the Supplier in good faith as being approximately correct but no responsibility can be accepted for their accuracy except where otherwise specifically agreed in writing by the Supplier. Errors or omissions in such publications are subject to correction.
Unless otherwise stated during the ordering process, for a period of 12 months after delivery of the Goods, the Supplier will remedy at its own expense any defects that may arise in the Goods through faulty design, workmanship, or materials. The Supplier may refuse any warranty claim where the failure has directly or indirectly resulted from:
a) the Goods not being used or maintained in accordance with the procedures set out in the user manual and documentation supplied by the Supplier or
b) the Goods being repaired or modified by someone other than the Supplier’s own service personnel or authorised agents or TTP Labtech General Conditions of Sale 010412
c) wilful or negligent damage by an employee or agent of the Buyer, or other third party or
d) use of labware other than that recommended or approved by the Supplier or
e) non-compliance with TTP Labtech’s IT Support Policy, a copy of which is available upon request
Neither party shall be liable to the other for failure or delay in the performance of its obligations under this agreement to the extent that this is caused by matters beyond the reasonable control of the party affected, provided that the affected party shall:
(a) promptly give written notice to the other stating such event and how its performance of its obligations have been prevented or delayed;
(b) use its best endeavours to restore its ability to perform its obligations under this agreement; and
(c) mitigate the effects of the event and continue to perform such obligations as are not affected by it.
Notwithstanding the above, the Buyer may cancel any order, in whole or in part, without any liability to the Buyer for that portion of the order so cancelled, either
(a) if the Supplier fails to make delivery of the Goods or
(b) if the Supplier fails to perform any other provision in these terms and conditions and after notification by the Buyer of either of such failures, fails to remedy it within a reasonable period.
Limitation of liability
(a) If any of the terms of this agreement become invalid, illegal or unenforceable, the remaining provisions shall continue to have full force and effect.
(b) A waiver by either party of any term or condition of this agreement in one instance shall not be deemed or construed to be a waiver of such term or condition for any similar instance or of any subsequent breach. All rights, remedies, undertakings and obligations herein are cumulative.
(c) Neither party will use the name of the other or any of its employees for advertising or publicity purposes without its or their respective consents.